Terms of Use and Purchase Terms

1. Scope and customer eligibility

SmartPlansIL is an independent Israeli online store selling digital Google AI Pro activation entitlements (18-month plan) and prepaid Claude API credits.

You must be at least 18 years old and legally capable of entering into the transaction. The entitlement must be redeemed on an eligible personal Google account controlled by you or by the intended lawful user.

These Terms govern the order, payment, electronic delivery, activation support and remedies provided by SmartPlansIL. Use of Google’s services is also subject to Google’s applicable terms, eligibility requirements and policies.

2. Independent reseller and third-party services

SmartPlansIL is an independent business. It is not Google and is not affiliated with, sponsored by, endorsed by or an official representative of Google.

Google, Google AI Pro, Google One, Gemini and associated names and trademarks belong to their respective owners. They are used on the website only to identify and describe the product offered for sale. A reference to a Google product does not indicate sponsorship, authorization or affiliation.

SmartPlansIL may obtain or allocate activation entitlements through third-party suppliers or marketplaces. Your purchase contract is with SmartPlansIL. You are not required to pursue a third-party supplier in order to submit a claim to SmartPlansIL.

Website content created by SmartPlansIL is protected by applicable law. Third-party trademarks, materials and content remain the property of their respective owners.

3. The product

You are purchasing a unique, single-use digital activation entitlement for the Google AI Pro duration stated in your order (currently 18 months).

No physical product is shipped. The activation link is delivered electronically, and you redeem it yourself on your own eligible personal Google account.

Each entitlement may be redeemed once on one eligible account. It may not be duplicated, published or used more than once.

SmartPlansIL does not sell or transfer Google accounts. SmartPlansIL does not log in to your account and will never ask for your Google password, one-time verification code, recovery code or access to your Google account.

4. Account and activation eligibility

You are responsible for selecting an eligible personal Google account and reviewing the account shown on Google’s activation page before confirming activation.

• Do not attempt to activate the entitlement on a work, school, organizational or otherwise managed Google account.
• Do not attempt to activate the entitlement while using a VPN or an artificial country or region change.
• Do not attempt to activate the entitlement on an account that has already redeemed the same or a materially similar one-time promotion.
• Do not attempt to activate the entitlement while an existing Google AI, Google One, trial or promotional plan conflicts with the entitlement.
• Do not attempt to activate the entitlement in any manner that circumvents Google’s eligibility rules or technical restrictions.

Offer-specific eligibility requirements may vary. If you have an existing or previous Google AI or Google One plan, trial, family membership or promotional entitlement, contact SmartPlansIL before purchasing.

If Google’s activation page shows an unexpected account, payment requirement, renewal condition, duration or another term that conflicts with the SmartPlansIL product description, do not complete the activation. Contact SmartPlansIL for assistance.

SmartPlansIL is responsible for accurately disclosing known material eligibility conditions. Nothing in this section transfers responsibility to the customer for a restriction that SmartPlansIL knew or should reasonably have disclosed before purchase.

5. Prices, VAT and payment

All prices displayed to Israeli consumers are final prices in New Israeli Shekels and include every mandatory charge collected by SmartPlansIL for the purchase.

Payment is completed through the hosted payment environment of a secure third-party payment provider. SmartPlansIL does not store full payment-card numbers or CVV codes.

The amount paid to SmartPlansIL is a one-time purchase payment and is not a recurring SmartPlansIL charge.

The product page must accurately state whether the particular Google activation entitlement requires a Google payment method or creates an automatic renewal. If Google’s activation page displays a payment or renewal condition that conflicts with the product description, do not complete activation and contact SmartPlansIL.

6. Payment confirmation and order review

A browser redirect or payment-success screen does not by itself prove that payment was successfully received. SmartPlansIL treats an order as paid only after receiving and validating server-side payment confirmation.

After payment confirmation, SmartPlansIL may conduct reasonable fraud, duplication, availability and compliance checks before delivery.

Subject to applicable law, SmartPlansIL may decline or cancel an unfulfilled order where:

• the payment was not authorized or was identified as fraudulent;
• the payment provider rejected or reversed the transaction;
• the order is an obvious accidental duplicate;
• the product is unavailable and cannot be supplied within the promised period;
• SmartPlansIL cannot lawfully fulfil the transaction; or
• an obvious technical or pricing error occurred and applicable law permits cancellation.

If SmartPlansIL cancels an unfulfilled order, it will refund the amount collected without an unlawful deduction, as soon as reasonably possible and no later than any mandatory statutory deadline.

This section does not give SmartPlansIL an unrestricted right to cancel completed transactions or override the displayed price, consumer-protection law or contractual obligations.

7. Digital delivery

All SmartPlansIL products are delivered electronically. No physical shipping is provided.

After confirmed payment and order review, the entitlement may be allocated from available stock or obtained from a third-party supplier for fulfilment.

The activation link will be sent to the email address provided at checkout within 24 hours after confirmed payment.

You must provide a complete and correct email address and should check your inbox and spam or junk folders. If you notice an incorrect email address, contact SmartPlansIL immediately.

If an email is rejected or returned as undeliverable, SmartPlansIL will not treat that message as successful delivery and will make a reasonable attempt to contact you using the other contact information supplied with the order.

If SmartPlansIL cannot deliver the activation entitlement within the promised period for a reason attributable to SmartPlansIL or its supply chain, SmartPlansIL will issue a full refund unless the customer expressly agrees to a reasonable extension of the delivery period.

A delay caused solely by incorrect contact information supplied by the customer is not treated as a SmartPlansIL delivery delay, provided SmartPlansIL takes reasonable steps after becoming aware of the problem.

8. Activation link and redemption period

Each activation link is unique and single-use. Keep it confidential and do not publish, duplicate or expose it to another person.

You must redeem the link by the exact deadline stated in the delivery email. No separate fixed redemption period applies unless it is expressly stated for the order.

For this commercial redemption deadline, an email is treated as delivered when it is sent to the address supplied at checkout and is not returned or rejected as undeliverable. If SmartPlansIL is informed that the message was rejected or not delivered, the deadline will not run from the failed delivery attempt.

If you cannot redeem the link within the stated period, contact SmartPlansIL before the deadline wherever reasonably possible.

Failure to redeem on time may affect link validity and the ability to verify a supplier claim. However, it does not automatically waive mandatory consumer rights. A remedy will not be refused solely because of delay unless the delay materially caused the expiry, invalidity or inability to verify the claim, subject always to applicable law.

Before confirming activation, verify the Google account shown on Google’s page. Do not complete activation on the wrong account. If the page shows an unexpected account or term, stop and contact SmartPlansIL.

9. Customer responsibilities

• provide accurate and current order and contact information;
• use an eligible personal Google account;
• verify the selected account before confirming activation;
• follow the supplied redemption instructions;
• redeem the link within the disclosed redemption period or contact SmartPlansIL promptly;
• stop after the first unsuccessful activation attempt and contact support before making repeated attempts;
• keep the single-use entitlement confidential;
• comply with applicable law and Google’s applicable terms; and
• avoid manipulating, duplicating or circumventing the activation process.

You remain responsible for securing your own Google account credentials. SmartPlansIL will never ask for a password, OTP, recovery code or remote access to your account.

10. Cancellations, refunds and statutory rights

SmartPlansIL provides a guaranteed voluntary cancellation window for 60 minutes after the order is completed. During that window, SmartPlansIL will not purchase or finally allocate the entitlement, and the customer may request cancellation and a full refund.

After the first 60 minutes and before delivery, the customer may continue to request voluntary cancellation. SmartPlansIL will approve it where the order can still reasonably be stopped before the entitlement is purchased or finally allocated; voluntary cancellation is not guaranteed after the first 60 minutes.

SmartPlansIL does not make a definitive legal classification of every activation-entitlement transaction. Any cancellation or remedy right that applies under mandatory law remains available.

The digital-product classification does not eliminate rights relating to:

• non-delivery;
• an invalid, previously used or defective link;
• material nonconformity with the product description;
• an unauthorized or duplicate payment;
• premature termination attributable to the entitlement or supply chain;
• misrepresentation or breach of contract; or
• another right that cannot lawfully be waived.

No cancellation or handling fee will be charged where prohibited by law, including where the applicable remedy results from a defect, nonconformity, failure to deliver on time or another breach by SmartPlansIL.

The procedures for reporting non-delivery, defects, invalid links, duplicate or unauthorized payments, premature termination and other claims are described in the Refunds and Statutory Rights Policy. Such claims may be submitted through the customer-support email stated below.

11. Commercial warranty and advertised duration

Following successful activation, the 3-Month SmartPlansIL Commercial Warranty applies as described in the Warranty Policy.

The commercial warranty is additional to mandatory legal rights. It does not reduce or replace rights arising from non-delivery, invalidity, material nonconformity, breach or another matter that cannot lawfully be excluded.

The three-month commercial warranty also does not change the duration stated in the product description. A claim that the entitlement ended before its advertised duration will be assessed according to its cause, the product description, the available evidence and applicable law. SmartPlansIL will not treat a supplier-origin or entitlement-origin premature termination as merely an unrelated Google feature change.

12. Evidence and support

To investigate an activation or warranty problem, SmartPlansIL may request reasonable and proportionate evidence, such as:

• a screenshot of the relevant Google activation error;
• a screenshot showing the relevant subscription status or termination;
• the order reference;
• the approximate time of the activation attempt; or
• a continuous, unedited screen recording showing the relevant activation process.

Recording the first redemption attempt is recommended because it may allow faster verification, but it is not the exclusive form of evidence. Failure to record the attempt does not automatically invalidate a claim. SmartPlansIL will consider other reasonable evidence.

Evidence requests will be limited to information reasonably necessary to investigate the claim. You should hide or redact unrelated emails, files, payment information and other personal information.

Never send SmartPlansIL a password, OTP, recovery code, full payment-card number or CVV.

13. Google-controlled features and policies

Google controls its platform, product interface, usage limits, individual features, service availability and applicable user policies.

SmartPlansIL describes the product based on the information reasonably available at the time of sale but cannot guarantee that Google will leave every feature, interface or usage limit unchanged throughout the subscription period.

This section does not exclude responsibility for an invalid entitlement, a materially inaccurate SmartPlansIL product description or premature termination attributable to the entitlement or SmartPlansIL’s supply chain.

14. Allocation of responsibility

SmartPlansIL is responsible for supplying the entitlement purchased and for handling qualifying delivery, activation, refund, nonconformity and warranty issues under the applicable policies and law.

To the extent permitted by law, SmartPlansIL is not responsible for a problem directly caused by:

• use of an ineligible or incorrect account despite clear pre-purchase disclosure;
• completing activation on the wrong account after the account was displayed for confirmation;
• customer manipulation or circumvention of the activation process;
• a customer’s unrelated loss, suspension or deletion of their Google account;
• violation of Google’s rules by the customer; or
• a general Google feature or interface change that does not constitute failure of the purchased entitlement.

An exclusion applies only to the extent the identified customer action or external event directly caused the problem. It does not apply where SmartPlansIL’s non-delivery, defective entitlement, inaccurate disclosure, unclear instruction or supply-chain problem materially caused the issue.

Nothing in these Terms excludes or limits liability or a consumer right that cannot lawfully be excluded or limited.

15. Prohibited conduct

• use the website or entitlement unlawfully;
• attempt to obtain an entitlement through fraud or unauthorized payment;
• duplicate, publish or manipulate a single-use activation link;
• interfere with the website, checkout, webhook, order or activation systems;
• use another person’s payment or identity information without authorization; or
• knowingly submit false evidence in connection with a claim.

Nothing in this section restricts an honest review, a good-faith complaint, a lawful payment dispute, a report to a competent authority or access to a court.

16. Governing law and jurisdiction

Israeli law applies to these Terms and purchases from SmartPlansIL.

Jurisdiction and venue will be determined according to the mandatory consumer-protection and procedural rules applicable under Israeli law. Nothing in these Terms requires a consumer to litigate in an exclusive location where such a requirement would be unlawful or unfair.

Mandatory consumer rights prevail over any inconsistent provision in these Terms.

17. Changes to these Terms

SmartPlansIL may update these Terms prospectively.

The version presented and accepted in connection with an order will govern that completed order. A later change will not retroactively reduce the customer’s rights or alter the material terms of an existing purchase.

If a provision is found invalid or unenforceable, it will be interpreted or limited only to the extent necessary under applicable law, without affecting the remaining lawful provisions.

18. Contact, support and statutory notices

SmartPlansIL does not offer a general voluntary change-of-mind cancellation service for digital activation entitlements where applicable law permits that exclusion.

Sending a request or notice does not automatically cancel an order or establish entitlement to a refund. Each request will be reviewed according to the Refunds and Statutory Rights Policy and mandatory Israeli law.